Articles

Development and Impact of e-Government: The Intertwined Role of e-Commerce from a Cross-Country Stakeholder Perspective

T. S. H. Teo, S. C. SRIVASTAVA

Electronic government: an international journal

2011, vol. 8, n°2-3, pp.144-163

Departments: Information Systems and Operations Management, GREGHEC (CNRS)

Keywords: Electronic commerce, e-commerce, e-business, Electronic business, Cross-country perspectives, Stakeholder perspectives, ICT readiness, Information technology, Communications technology, Primary stakeholders, National stakeholders, Citizen groups, Business organisations, ICT impact, Usage patterns, Interdependencies, Electronic government, e-government.


Anchoring our research in stakeholder theory and using secondary data from 100 countries, we examine the role of 'Information Technology (IT) readiness' of primary national stakeholder groups in a nation (i.e., citizens, businesses and governments), in facilitating both ''e-government and e-Commerce development'' in a nation. Furthermore, using the IT impact perspective, we examine the impact of e-government and e-Commerce development on the 'IT usage patterns' of the three identified national stakeholder groups. This study also examines the relationships between e-government and e-commerce in a nation so as to identify the important interdependencies between the two


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