Taking charge at work: Extra-role efforts to initiate workplace change

E. Morrison, C. C. PHELPS

Academy of Management Journal

August 1999, vol. 42, n°4, pp.403-419

Departments: Strategy & Business Policy

In this study, we investigated a neglected form of extrarole behavior called taking charge and sought to understand factors that motivate employees to engage in this activity. Taking charge is discretionary behavior intended to effect organizationally functional change. We obtained both self-report and coworker data for 275 white-collar employees from different organizations. Taking charge, as reported by coworkers, related to felt responsibility, self-efficacy, and perceptions of top management openness. These results expand current understanding of extrarole behavior and suggest ways in which organizations can motivate employees to go beyond the boundaries of their jobs to bring about positive change.