Skip to main content
About HEC About HEC Faculty & Research Faculty & Research Master’s programs Master’s programs MBA Programs MBA Programs PhD Program PhD Program Executive Education Executive Education Summer School Summer School HEC Online HEC Online About HEC Overview Overview Who We Are Who We Are Egalité des chances Egalité des chances Career Center Career Center International International Campus Life Campus Life Stories Stories The HEC Foundation The HEC Foundation Faculty & Research Overview Overview Faculty Directory Faculty Directory Departments Departments Centers Centers Chairs Chairs Knowledge Knowledge Master’s programs Master in
Management Master in
Management
Dual-Degree
programs Dual-Degree
programs
MSc International
Finance MSc International
Finance
Specialized
Masters Specialized
Masters
Student Life Student Life Certificates Certificates
MBA Programs MBA MBA EMBA EMBA TRIUM EMBA TRIUM EMBA PhD Program Overview Overview HEC Difference HEC Difference Program details Program details Research areas Research areas HEC Community HEC Community Placement Placement Job Market Job Market Admissions Admissions Financing Financing Summer School Youth Leadership Initiative Youth Leadership Initiative Summer programs Summer programs Admissions Admissions FAQ FAQ HEC Online Overview Overview Degree Program Degree Program Executive certificates Executive certificates MOOCs MOOCs

Denis BOURGEOIS

Emeritus Professor

Management & Human Resources

 Profile picture

Biography

Denis Bourgeois has spent twenty years in operations: ten years as an NGO officer and ten years in business, as a start-up leader and as an executive. Then, twenty years ago, he "crossed the border" and has ever since combined consulting, training and research activities. His field of interest are the human dynamics within organizations, particularly in times of change, and the ways to make work meaningful, for oneself and for others He has consulted for a variety of firms, administrations and social businesses. In his training activities at HEC, he has been mainly involved in executive education, directing executive Masters and in-company programmes. His main research and publications have dealt with the impact of enhanced customer pressure and new customer relationships within organizations, and with social responsibility strategies regarding local employment in a globalization context. He his also co-author of "Comportement humain et management" (Human Behavior and Organization), Pearson Education, Paris, 3rd edition, 2009.

Scientific articles

Un divorce trop vite annoncé : le service et la bureaucratie / A premature divorce announcement : service and bureaucracy

Revue Française du Marketing, 1999, n° 171, pp 33-51, (in coll. with R. RAMIREZ)

Books

Comportements humains et management - 5ème édition

Pearson Education France

Comportements humains et management / Human behaviour and management

Pearson Education France

Comportements humains et management / Human behaviour and management

Pearson

Comportements humains et management / Human behaviour and management

Pearson

Révolution client, la fin d'une illusion ? / Customer revolution, the end of an illusion?

Village Mondial

Comportements humains et management / Human behaviour and management

Pearson

Chapters edited in books

Vision: promesses et dangers des cathedrales / Vision : promises and pitfalls of cathedrals

L'Art Du Management, B. Ramanantsoa (Ed.), Pearson Education France

La révolution du client : mythes et réalités / Customer revolution: myths and reality

Les Mutations Des Industries Et Des Services, M Campinos-Dubernet, M. C. Combes, D. Redor (Eds), Octares Editions

Préserver lemploi local dans la mondialisation : une gageure ? / Maintaining local employment in a globalized market : an impossible challenge ?

Les Mutations Des Industries Et Des Services, M Campinos-Dubernet, M. C. Combes, D. Redor (Eds), Octares Editions

Révolution client : la fin d'une illusion ? / Customer revolution: the end of an illusion?

Révolution Client : La Fin D'Une Illusion ?, B. Ramanantsoa (Ed.), Dunod, Paris

Le conflit social aujourdhui: changements et continuité. Le cas d'une entreprise publique / Industrial relations conflicts to-day: changes and continuity. The case of a public service company

Conflit(S), M. Saboly, L. Cailluet (eds.), Presses de l'Université des Sciences Sociales de Toulouse

Proceedings

Towards Customer Oriented Neo-Bureaucracies - 17th EGOS Colloquium, Lyon, July 2001

17th EGOS Colloquium , 2001 , Lyon

Customer Orientation as a Text; Some Interpretations Inside the Organization

3rd International Conference on Organizational Discourse , 1998 , King's College, University of London

Scientific articles

Un divorce trop vite annoncé : le service et la bureaucratie / A premature divorce announcement : service and bureaucracy

Revue Française du Marketing, 1999, n° 171, pp 33-51, (in coll. with R. RAMIREZ)

Books

Comportements humains et management - 5ème édition

Pearson Education France

Comportements humains et management / Human behaviour and management

Pearson Education France

Comportements humains et management / Human behaviour and management

Pearson

Comportements humains et management / Human behaviour and management

Pearson

Chapters edited in books

Vision: promesses et dangers des cathedrales / Vision : promises and pitfalls of cathedrals

L'Art Du Management, B. Ramanantsoa (Ed.), Pearson Education France

La révolution du client : mythes et réalités / Customer revolution: myths and reality

Les Mutations Des Industries Et Des Services, M Campinos-Dubernet, M. C. Combes, D. Redor (Eds), Octares Editions

Préserver lemploi local dans la mondialisation : une gageure ? / Maintaining local employment in a globalized market : an impossible challenge ?

Les Mutations Des Industries Et Des Services, M Campinos-Dubernet, M. C. Combes, D. Redor (Eds), Octares Editions

Révolution client : la fin d'une illusion ? / Customer revolution: the end of an illusion?

Révolution Client : La Fin D'Une Illusion ?, B. Ramanantsoa (Ed.), Dunod, Paris

Proceedings

Towards Customer Oriented Neo-Bureaucracies - 17th EGOS Colloquium, Lyon, July 2001

17th EGOS Colloquium , 2001 , Lyon

Customer Orientation as a Text; Some Interpretations Inside the Organization

3rd International Conference on Organizational Discourse , 1998 , King's College, University of London

Education

  • DEA in Sociology, Universite Paris VII (DEA is the French equivalent of a Masters in Research), Université Paris Diderot - France

Academic appointments

Academic responsabilities at HEC

  • 2014- Emeritus Professor HEC Paris
  • 2010-2014 HEC Graduate programme: co-directing the major "altermanagement" HEC Paris
  • 1999-2013 Affiliate Professor HEC Paris
  • 2003-2009 Co-Directing "Consulting and Coaching for Change" Executive MSc programme, jointly run with Oxford University HEC Paris