Managing “Technostress” for Optimal Employee Innovation Performance
Computers and connectedness are part and parcel of today's workplace, but having to adapt to increasingly advanced technology has created a specific kind of stress for workers: technostress. New research has investigated the different dimensions of this technology-induced stress to show how each aspect can be managed to stimulate, rather than hinder, innovation.
What AI and Robots Can Change at Work During and After a Crisis
The Covid-19 health crisis has placed millions of employees under lockdown. While digital technology enables some to work remotely, others are forced into unemployment, hence disrupting business operations in an unprecedented way. Is this a case for the development of the use of artificial intelligence and robots to assist or to replace humans? HEC Paris Assistant Professor Sangseok You, explains how AI and robots are used and what it means for the future of work.
Understanding and Improving e-Government Website Usage
Administrations invest significant time and money into the development of e-government websites. Ultimately, the reward is cost savings and greater efficiency for governments, but this depends on the public’s initial adoption and continued use of the sites. A new research paper investigates the factors that influence people’s usage of e-government sites and offers tips to improve service quality.
Herding and Social Media Word-of-Mouth: Evidence from Groupon
How can herding and social media word-of-mouth increase the demand online? In this interview, Xitong Li, Associate Professor of Information Systems at HEC Paris, unveils his latest research co-authored by Lynn Wu of the Wharton School, University of Pennsylvania, revealing what they have found from Groupon’s combination of both techniques.
Team-Building with Robots – It Works!
Robots are increasingly being used in environments where they must interact closely with humans to perform tasks together. Sangseok You (Assistant Professor at HEC Paris) and colleagues have found surprisingly simple ways to get humans to bond with robots and thus work together more effectively.
Analytics in the Era of Big Data: Opportunities and Challenges
This special issue of Knowledge@HEC highlights several research projects and teaching initiatives at HEC Paris in the context of big data and business analytics. Nowadays it does not take much to convince students or managers alike of the importance of data for businesses. As Wedel and Kannan (2016) put it, “data is the oil of the digital economy”. Indeed, data is completely transforming organizations, and data-driven decision making is becoming more and more a part of a company’s core. In an increasing digital world, all of us are walking data generators, leaving long data trails: we have more data on everything.
How Leaders Emerge in Online Communities
Without a formal hierarchy or assigned tasks, how do members of online communities collaborate to create vast founts of knowledge such as Wikipedia? A new study examines how leadership emerges in online communities. It indicates that for companies who wish to leverage the influence of online community leaders, identifying those leaders will be more complex than expected.
How to improve performance when managing offshore contracts
IT firms increasingly rely on outsourcing the development of information systems overseas, yet an astounding 50 percent of such projects fail to meet client requirements. A study focusing on contract specification and different modes of contract implementation has found ways to improve cost and quality performance.