Managing “Technostress” for Optimal Employee Innovation Performance
Computers and connectedness are part and parcel of today's workplace, but having to adapt to increasingly advanced technology has created a specific kind of stress for workers: technostress. New research has investigated the different dimensions of this technology-induced stress to show how each aspect can be managed to stimulate, rather than hinder, innovation.
Understanding and Improving e-Government Website Usage
Administrations invest significant time and money into the development of e-government websites. Ultimately, the reward is cost savings and greater efficiency for governments, but this depends on the public’s initial adoption and continued use of the sites. A new research paper investigates the factors that influence people’s usage of e-government sites and offers tips to improve service quality.
Team-Building with Robots – It Works!
Robots are increasingly being used in environments where they must interact closely with humans to perform tasks together. Sangseok You (Assistant Professor at HEC Paris) and colleagues have found surprisingly simple ways to get humans to bond with robots and thus work together more effectively.
How Leaders Emerge in Online Communities
Without a formal hierarchy or assigned tasks, how do members of online communities collaborate to create vast founts of knowledge such as Wikipedia? A new study examines how leadership emerges in online communities. It indicates that for companies who wish to leverage the influence of online community leaders, identifying those leaders will be more complex than expected.
How to improve performance when managing offshore contracts
IT firms increasingly rely on outsourcing the development of information systems overseas, yet an astounding 50 percent of such projects fail to meet client requirements. A study focusing on contract specification and different modes of contract implementation has found ways to improve cost and quality performance.
Kaizen: We can see clearly now!
Laoucine Kerbache and his co-authors set out to assess the use of the Japanese concept of Kaizen, considered a key element in the competitiveness of Japanese companies. Their research led them to propose a classification that may help academics and managers to use different Kaizen perspectives and tools more wisely.
Government vs. Technology: Trustworthiness and E-Government
While the issue of trust has often been considered with regard to online commerce, Shirish Srivastava points out that it has rarely been studied in the context of e-government1. Yet the government context is highly significant, because people (and businesses) have no alternative but to deal with governments; they cannot simply take their business to a competitor! What does trust in e-government depend on? How do observations about e-government translate to e-business? Srivastava and his research partners hypothesized that trust in both government and technology are critical to e-government success. But they discovered that the former is the most important factor.