Team-building with robots – it works!
Robots are increasingly being used in environments where they must interact closely with humans to perform tasks together. Sangseok You (Assistant Professor at HEC Paris) and colleagues have found surprisingly simple ways to get humans to bond with robots and thus work together more effectively.
How to improve performance when managing offshore contracts
IT firms increasingly rely on outsourcing the development of information systems overseas, yet an astounding 50 percent of such projects fail to meet client requirements. A study focusing on contract specification and different modes of contract implementation has found ways to improve cost and quality performance.
Kaizen: We can see clearly now!
Laoucine Kerbache and his co-authors set out to assess the use of the Japanese concept of Kaizen, considered a key element in the competitiveness of Japanese companies. Their research led them to propose a classification that may help academics and managers to use different Kaizen perspectives and tools more wisely.
Government vs. Technology: Trustworthiness and E-Government
While the issue of trust has often been considered with regard to online commerce, Shirish Srivastava points out that it has rarely been studied in the context of e-government (1). Yet the government context is highly significant, because people (and businesses) have no alternative but to deal with governments; they cannot simply take their business to a competitor! What does trust in e-government depend on? How do observations about e-government translate to e-business? Srivastava and his research partners hypothesized that trust in both government and technology are critical to e-government success. But they discovered that the former is the most important factor.