Operations Management focuses on the set of processes that create goods (and/or services).
Supply Chain Management refers to the global integration of purchasing, production and distribution processes within a firm. The efficiency of such integration is key to competitive companies. Performance is measured in terms of costs, quality, lead-time delivery and flexibility to respond to changes.
This course is directed at providing a comprehensive introduction to main decisions and tradeoffs in Operations and Supply Chain Management. It focuses on three goals:
- Impart knowledge of the standard tools and techniques used in the field
- Develop an appreciation for the interaction of Supply Chain Management with other management functions in the organization
- Develop an understanding of the field as a whole. We intend to show that Operations/Supply Chain Management rather than an aggregation of tools is a blanket of concepts and management techniques.
- Operations and processes
- Flow and capacity management
- Hierarchical planning and Inventory control
- Purchasing, logistics and distribution systems
- Just-in-time and lean management
- Quality management
- Strategic decisions.