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Jean-Noel KAPFERER

Emeritus Professor

Marketing

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Biography

Jean-Noël Kapferer received his Ph.D. from Kellogg Business School (Northwestern University, USA). He holds the Pernod-Ricard Chair on the Management of Prestige Brands and teaches Luxury Management in China (Tsing Hua University in Beijing), Korea (at the Seoul Luxury Business Institute) and Japan. He is a world reputed expert on brands. He is known for his advanced work on brand identity, strategic brand management, brand portfolios, brand architectures and most recently on prestige and luxury management.

At HEC, he teaches at the Grande Ecole, MBA and Executive Education level . He also directs doctoral dissertations

Author of more than one hundred articles, published in American journals (Marketing Science, The Journal of Marketing Research, The Journal of International Marketing, The Journal of Advertising Research , Psychology and Marketing, Advances in Consumer Research, The Public Opinion Quarterly) as well as in European journals (The Financial Times, The European Business Review The Journal of Brand Management, Market Leader , etc...) or Asian Journals ( Harvard Business Review China ) he won the 2004 American Marketing Association Award for the most influential contribution to marketing thinking for his article on «Local versus multinational brand strategy».He is the author of fifteen books on brand management, communication, word of mouth, advertising, four of them having gained wide international recognition: «Strategic Brand Management » ( now in its fourth edition , 2008) , «Re-inventing the brand » (2001), the very latest «The Luxury Strategy» (2009) all published by Kogan Page and a pioneering book «Rumours » (1991, Transaction Publishers) on the influence and management of word of mouth and buzz.

Jean-Noël Kapferer is an active consultant to leading international corporations on brand strategy. He is also a much sought after speaker for conferences and executive seminars all around the world. His recent lectures took place in New York, Geneva, Stockholm, Beijing, Seoul, Mumbay, Sao Paulo, and Tokyo.

Scientific articles

Les rumeurs de Mourmelon

Revue Française de Sociologie, January-March 1989,

A mass poisoning rumor in Europe

Public Opinion Quarterly, Winter 1989, vol. 53, n° 4, pp 467-481,

Le "marketing industriel" n'est pas le marketing de l'industrie

Revue Française de Gestion, November-December 1988, n° 71, pp 38-40,

Maîtriser l'image de l'entreprise : le prisme d'identité

Revue Française de Gestion, November-December 1988, n° 71, pp 76-83,

Sociologie de la rumeur

La Recherche, April 1987,

Rumeurs - le plus vieux média du monde

Revue Française du Marketing, May-July 1987, n° 113, pp 72-78,

Rumeurs et opinion publique : le cas du nucléaire

Revue Générale Nucléaire, September-October 1987, n° 5,

Une rumeur de la publicité : la manipulation par les images subliminales

Revue Française du Marketing, November-December 1986, vol. 5, n° 110, pp 67-76,

Les profils d'implication

Recherche et Applications en Marketing, 1986, n° 1, (in coll. with G. LAURENT)

Los profiles de implicacion

ESIC Market, April-June 1986, n° 52, pp 109-121, (in coll. with G. LAURENT)

Books

Chapters in edited books

Proceedings

Working papers

Scientific articles

The roots of brand loyalty decline: An international comparison

Ivey Business Journal, March-April 2005, vol. 69, n° 4, pp 1-6,

Executive Insights: Real Differences Between Local and International Brands: Strategic Implications for International Marketers

Journal of International Marketing, 2004, vol. 12, n° 4, pp 97-123, (in coll. with I. Schuiling)

Les marques face au hard discount. Quelles stratégies ?

Revue Française de Gestion, 2004, vol. 30, n° 150, pp 203-210,

Do brand personality scales really measure brand personality?

Journal of Brand Management, November 2003, vol. 11, n° 2, (in coll. with A. Azoulay)

Books

Les marques : les chemins de la reconquête

Editions d'Organisation, Paris

Die Marke, Kapital des Unternehmens, traduction de : "Les marques, capital de l'entreprise"

Verlag Moderne Industrie, Landsbert/Lech

La marca, capital de la empresa, traduction de : "Les marques, capital de l'entreprise"

Ed. Deusto, Bilbao

La sensibilité aux marques : marchés sans marques, marchés à marques

Editions d'Organisation, Paris (in coll. with G. LAURENT )

Chapters in edited books

Fiabilité et validité des principes mesures du souvenir publicitaire

Mesurer L'Efficacité De La Publicité, IREP, Editions d'Organisation

A comparison of TV advertising and mothers' influence on children's attitudes and values

Commercial Television And European Children, M. Ward, M. Robertson, M. Brown (Eds.), Gower Press

Les enfants de la publicité face à eux-mêmes

L'Enfant Dans L'Image, J. P. Gourevitch (Ed.), Retz

Implication du consommateur et sensibilité à la création publicitaire

La Communication Publicitaire : Recherche Et Réalité, IREP

Proceedings

Working papers

Education

  • Ph.D., Northwestern University, Kellogg Graduate School of Management - USA
  • DES de sciences economiques, Université Paris I Panthéon Sorbonne - France
  • Diplome Grande Ecole HEC Paris (Master Degree in Management), HEC Paris - France

Academic appointments

Academic Responsibilities at HEC

  • 2014- Emeritus Professor, Marketing HEC Paris

Scientific Activities

Membership in Academic or Professional Organisation

  • Member, American Marketing Association
  • President, Fondation pour l'Etude et l'Information sur les Rumeurs
  • Member, American Psychological Association
  • Member, Association for Consumer Research

Editorial activities

  • Membre du Comite de Redaction de la Revue Francaise de Gestion

  • Awards & honors

    • 2008 BNP Paribas Pierre Vernimmen Teaching Award
    • 2004 Tamer S. Cavusgil Award de l'American Marketing Association pour l'article "Executive Insights: Real Differences Between Local and International Brands: Strategic Implications for International Marketers", Journal of International Marketing, vol. 12, n 4, 2004
    • 1989 Prix de Harvard-Expansion : mention pour l'ouvrage "La marque", McGraw-Hill
    • 1987 Fondation HEC Prize for the article: "La sensibilite aux marques : un eclairage nouveau pour gerer la marque", Strategies, 1984
    • 1987 Fondation HEC Prize for the article: "Publicite : une revolution des methodes", Revue Francaise de Gestion, 1987
    • 1979 Grand Prix de l'Academie des Sciences Commerciales pour l'ouvrage : "Les chemins de la persuasion", Dunod, 1978