Brands & Behaviors
Unpacking how we think, decide, and connect with brands in an age of shifting expectations and marketing disruption.
Automatic Renewal Can Cost Subscription Firms Subscribers
A field experiment with over a million newspaper readers finds that auto-renewal lifts short-term retention but cuts trial take-up and long-term subscriber reach.
©2026 Olivia Lopez- HEC Paris. Artwork operated by Midjourney.