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Jean-Noel KAPFERER

Emeritus Professor

Marketing

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Biography

Jean-Noël Kapferer received his Ph.D. from Kellogg Business School (Northwestern University, USA). He holds the Pernod-Ricard Chair on the Management of Prestige Brands and teaches Luxury Management in China (Tsing Hua University in Beijing), Korea (at the Seoul Luxury Business Institute) and Japan. He is a world reputed expert on brands. He is known for his advanced work on brand identity, strategic brand management, brand portfolios, brand architectures and most recently on prestige and luxury management.

At HEC, he teaches at the Grande Ecole, MBA and Executive Education level . He also directs doctoral dissertations

Author of more than one hundred articles, published in American journals (Marketing Science, The Journal of Marketing Research, The Journal of International Marketing, The Journal of Advertising Research , Psychology and Marketing, Advances in Consumer Research, The Public Opinion Quarterly) as well as in European journals (The Financial Times, The European Business Review The Journal of Brand Management, Market Leader , etc...) or Asian Journals ( Harvard Business Review China ) he won the 2004 American Marketing Association Award for the most influential contribution to marketing thinking for his article on «Local versus multinational brand strategy».He is the author of fifteen books on brand management, communication, word of mouth, advertising, four of them having gained wide international recognition: «Strategic Brand Management » ( now in its fourth edition , 2008) , «Re-inventing the brand » (2001), the very latest «The Luxury Strategy» (2009) all published by Kogan Page and a pioneering book «Rumours » (1991, Transaction Publishers) on the influence and management of word of mouth and buzz.

Jean-Noël Kapferer is an active consultant to leading international corporations on brand strategy. He is also a much sought after speaker for conferences and executive seminars all around the world. His recent lectures took place in New York, Geneva, Stockholm, Beijing, Seoul, Mumbay, Sao Paulo, and Tokyo.

Scientific articles

La fin d'un marketing

Revue Française de Gestion, September-October 1994, n° 100, pp 65-70,

La marque européenne : état des lieux

Revue Française de Gestion, March-April 1993, n° 93, pp 56-60,

Further evidence on the consumer involvement profile: five antecedents of involvement

Psychology and Marketing, July-August 1993, vol. 10, n° 4, pp 347-355, (in coll. with G. LAURENT)

L'enfant et la publicité - les chemins de la séduction

MédiasPouvoir, January-March 1992, n° 25, pp 149-153,

Les consommateurs face à la copie - étude sur la confusion des marques créee par l'imitation

Revue Française du Marketing, 1992, n° 136, pp 53-69, (in coll. with J. Thoenig)

La communication publicitaire

Les Cahiers Français, October-December 1992, n° 258, pp 39-44,

Vraies marques et fausses marques

Revue Humanisme et Entreprise, June 1990, n° 181,

Le grand commerce est-il consumériste ?

Revue Française de Gestion, March-April-May 1990, n° 78, pp 88-91,

Marque, consommateurs, consumérisme

Revue de l'ENA, September-October 1990,

Comment agit la publicité : théories, recherche et implications créatives

Réseaux, July-August 1990, pp 29-41,

Books

Comment mesurer l'implication des consommateurs

IREP (in coll. with G. LAURENT )

La sensibilité aux marques : nouveau concept pour la gestion des marques

Fondation Jours de France pour la Recherche en Publicité (in coll. with G. LAURENT )

Echec à la science : la survivance des mythes chez les français

NER (in coll. with B. DUBOIS )

Echec à la Science : l'image de l'espace dans le public

Editions Rationalistes (in coll. with B. Dubois )

Les Chemins de la persuasion : le mode d'influence des média et de la publicité

Dunod

Les Français, la Science et les Media

La Documentation Française, Paris (in coll. with J.-F. BOSS )

Les Français, la Science et les Média : l'impact de la vulgarisation scientifique sur le public

La Documentation Française, Paris (in coll. with J.-F. BOSS )

Chapters in edited books

Proceedings

Les premiers acheteurs des produits nouveaux sont-ils ce que l'on croit ?

Compte-Rendu des XXe Journées de l'IREP , 1980 (G. LAURENT)

Working papers

Scientific articles

Is CRM for luxury brands

Journal of Brand Management, 2009, vol. 16, n° 5-6, pp 406-412, (in coll. with H. Cailleux, C. Mignot)

The specificity of luxury management: Turning marketing upside down

Journal of Brand Management, 2009, vol. 16, n° 5-6, pp 311-322, (in coll. with V. BASTIEN)

Competition of Brands - Or of Business Models ?

Advertising Age, 2007, vol. 78, n° 9, pp 16,

The post global brand

Journal of Brand Management, June 2005, vol. 12, n° 5, pp 319-325,

Books

Ce qui va changer les marques - Discount, mondialisation et marchés matures

Editions d'Organisation, Paris

Re-marques - les marques à l'épreuve de la pratique - remarques 1

Editions d'Organisation, Paris

[Re]Inventing the Brand - Can Top Brands Survive the New Market Realities ? Traduction de Re-marques - les marques à l'épreuve de la pratique

Kogan Page

Re-marques - les marques à l'épreuve de la pratique - remarques 1

Editions d'Organisation, Paris

Chapters in edited books

Le management d'une rumeur

La Communication De Crise, M. Tixier (Ed.), McGraw-Hill

La marque est-elle encore à la portée des PME

Le Défi De La Petite Et Moyenne Entreprise, D. Michel, M. Michel (Eds.), CEPP, Paris, 193-196

La sensibilité aux marques

La Marque, J. N. Kapferer, J. C. Thoenig, McGraw-Hill

L'enfant, la nutrition et la publicité

L'École Par Le Menu, Fondation Française pour la Nutrition

Proceedings

Les premiers acheteurs des produits nouveaux sont-ils ce que l'on croit ?

Compte-Rendu des XXe Journées de l'IREP , 1980 (G. LAURENT)

Working papers

Education

  • Ph.D., Northwestern University, Kellogg Graduate School of Management - USA
  • DES de sciences economiques, Université Paris I Panthéon Sorbonne - France
  • Diplome Grande Ecole HEC Paris (Master Degree in Management), HEC Paris - France

Academic appointments

Academic Responsibilities at HEC

  • 2014- Emeritus Professor, Marketing HEC Paris

Scientific Activities

Membership in Academic or Professional Organisation

  • Member, American Marketing Association
  • President, Fondation pour l'Etude et l'Information sur les Rumeurs
  • Member, American Psychological Association
  • Member, Association for Consumer Research

Editorial activities

  • Membre du Comite de Redaction de la Revue Francaise de Gestion

  • Awards & honors

    • 2008 BNP Paribas Pierre Vernimmen Teaching Award
    • 2004 Tamer S. Cavusgil Award de l'American Marketing Association pour l'article "Executive Insights: Real Differences Between Local and International Brands: Strategic Implications for International Marketers", Journal of International Marketing, vol. 12, n 4, 2004
    • 1989 Prix de Harvard-Expansion : mention pour l'ouvrage "La marque", McGraw-Hill
    • 1987 Fondation HEC Prize for the article: "La sensibilite aux marques : un eclairage nouveau pour gerer la marque", Strategies, 1984
    • 1987 Fondation HEC Prize for the article: "Publicite : une revolution des methodes", Revue Francaise de Gestion, 1987
    • 1979 Grand Prix de l'Academie des Sciences Commerciales pour l'ouvrage : "Les chemins de la persuasion", Dunod, 1978