Shirish C. SRIVASTAVA

Professor

Information Systems and Operations Management

srivastava@hec.fr
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Biography

Dr. Shirish C. Srivastava is a tenured Full Professor and holds the GS1 France Chair on Digital Content for Omni Channel at HEC, Paris. Prior to joining HEC, Dr. Srivastava has lectured at the School of Business, National University of Singapore and holds a Ph.D. from the same university. He is an alumnus of the International Teachers Program, (ITP) from the Kellogg School of Management, Northwestern University and is a certified senior Cultural Intelligence (CQ) facilitator from The Cultural Intelligence Centre, Michigan, USA. He has also completed his habilitation à diriger des recherches (HDR) from Université de Lorraine, France. At HEC, he teaches in the Grand Ecole, Masters, Doctoral, Executive MBA and Custom Executive Education Programs. His rich experience includes coaching senior executives on issues related to managing technology, innovation, artificial intelligence, digital transformation, entrepreneurship and cross-border business relationships.

His research has been published in several premier refereed journals such as MIS Quarterly, Information Systems Research, Journal of Management Information Systems, Journal of the Association for Information Systems, European Journal of Information Systems, Information Systems Journal, Journal of Information Technology, MIS Quarterly Executive, Communications of the AIS, Journal of Global Information Management, Information Resources Management Journal, and Electronic Government: An International Journal, among others. He has also authored several book chapters. He currently serves as a Senior Editor at the Journal of the Association for Information Systems (JAIS) and the  European Journal of Information Systems (EJIS). He also serves on the editorial board of several other prestigious international journals. Shirish is widely traveled and has spoken at various forums in several countries across the globe including - Australia, Belgium, Brazil, Canada, China, Croatia, Denmark, Estonia, Finland, France, Germany, Greece, Iceland, India, Italy, Japan, Lithuania, Malaysia, Mexico, Netherlands, New Zealand, Peru, Qatar, Spain, Singapore, Slovenia, Sweden, Switzerland, Thailand, U.A.E., U.K., U.S.A. and Vietnam.

He has been thrice nominated for the prestigious Carolyn Dexter Award at the Academy of Management (AOM) Meetings 2005, 2007 and 2008 and was a finalist for the award at AOM 2007. He was nominated for the academy wide William H. Newman award at the AOM 2009, Chicago and is the winner of the Gerardine DeSanctis Dissertation Award for the best doctoral dissertation paper in organizational communication and information systems in the same year. He was again nominated for the William H. Newman award at AOM 2012, Boston by the international management division. He has also been a winner at the Society for Information Management (SIM) Paper Awards Competition, 2007. He has thrice been awarded Prix Académique de la Recherche en Management, 2013, 2015 and 2016 at Paris, France. His research interests include e-government, services sourcing, technology enabled innovation, artificial intelligence, opensource, and social media strategy.

Scientific articles

Using Polynomial Modeling to Understand Service Quality in E-government Websites

MIS Quarterly, September 2019, vol. 43, n° 3, pp 807-826, (in coll. with R. NISHANT, T.S.H. TEO)

Social Presence in Virtual World Collaboration: An Uncertainty Reduction Perspective Using a Mixed Methods Approach

MIS Quarterly, September 2018, vol. 42, n° 3, pp 779-803, (in coll. with S. CHANDRA)

You Can’t Bribe a Computer: Dealing with the Societal Challenge of Corruption Through ICT

MIS Quarterly, June 2016, vol. 40, n° 2, pp 511-526, (in coll. with T. S. H. TEO, S. DEVARAJ)

Adaptive use of social networking applications in contemporary organizations: Examining the motivations of Gen Y cohorts

International Journal of Information Management, December 2016, vol. 36, n° 6, part A, pp 1111–1123, (in coll. with Anuragini SHIRISH, Imed BOUGHZALA)

How Schlumberger Achieved Networked Information Leadership by Transitioning to a Product-Platform Software Architecture

MIS Quarterly Executive, September 2015, vol. 14, n° 3, pp 105-124, (in coll. with J. J. NEHME, Horacio BOUZAS, L. CARCASSET)

Technostress creators and job outcomes: theorising the moderating influence of personality traits

Information Systems Journal, July 2015, vol. 25, n° 4, pp 355-401, (in coll. with S. CHANDRA, A. SHIRISH)

Innovating for the future: charting the innovation agenda for firms in developing countries

Journal of Indian Business Resarch, 2015, vol. 7, n° 4, pp 314 - 320,

Bridging the Service Divide Through Digitally Enabled Service Innovations: Evidence from Indian Healthcare Service Providers

MIS Quarterly, July 2015, vol. 39, n° 1, pp 245-264, (in coll. with G. SHAINESH)

Research on information systems failures and successes: Status update and future directions

Information Systems Frontiers, February 2015, vol. 17, n° 1, pp 143-157, (in coll. with Y. K. DWIVEDI, D. WASTELL, S. LAUMER, H. Z. HENRIKSEN, M. D. MYERS, D. BUNKER, A. ELBANNA, M. RAVISHANKAR)

Intra-organizational information asymmetry in offshore ISD outsourcing

VINE, 2014, vol. 44, n° 1, pp 94-120, (in coll. with S. M. NUWANGI, D. SEDERA, G. MURPHY)

Chapters in edited books

Proceedings

Can Technology Be Leveraged for Bridging the Rural-Urban Divide?

19th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 202 , 2020 , Suzuka , Responsible Design, Implementation and Use of Information and Communication Technology , Part II, 12067 (A. Shirish, G. Shainesh)

Does Virtualization Capability Maturity Influence Information Systems Development Performance? Theorizing The Non-Linear Payoffs

53rd HICSS conference 2020 , 2020 , Maui (R. NISHANT, B. BAHLI)

Examining the Influence of Product Innovation on Social Media Platforms

SIGMIS-CPR'20: Proceedings of the 2020 on Computers and People Research Conference , 2020 , June (R. ALIBAKHSHI)

From “Customer Service” to “Customer Empowerment”: Zerodha’s Journey to Achieve Online Stock brokerage Platform Leadership

Working papers

Scientific articles

Post-Story: Influence of Introducing Story Feature on Social Media Posts

Journal of Management Information Systems, June 2022, vol. 39, n° 2, pp 573-601, (in coll. with R. ALIBAKHSHI)

To Be or Not to Be …Human? Theorizing the Role of Human-Like Competencies in Conversational AI Agents

Journal of Management Information Systems, 2022, vol. 39, n° 4, pp 969-1005, (in coll. with S. CHANDRA, A. SHIRISH)

Effective ICT use for Digital Innovation: An Actualized Affordance Perspective through ICT enabled Design Thinking

Systèmes d'Information et Management, 2021, vol. 26, n° 2, pp 7-42, (in coll. with A. SHIRISH, I. BOUGHZALA)

Governing Intra-project Modular Interdependencies in ISD Projects: A Control Theory Perspective

Communications of the Association for Information Systems, 2021, vol. 49, n° 1, pp 156-193, (in coll. with S. MADUKA, D. SEDERA)

Chapters in edited books

Information Systems Research Relevance

Encyclopedia Of Information Science And Technology (2Nd Ed), M. Khosrow-Pour, Idea Group, Hershey, PA

Usability Evaluation of e-Learning Systems

Encyclopedia Of Information Science And Technology (2Nd Ed), M. Khosrow-Pour, Idea Group, Hershey, PA

TRAKS Model: A Strategic Framework for IT Training in Hierarchical Organizations

Adapting Information And Communication Technologies For Effective Education, L. Tomei (Ed), Idea Group, Hershey, PA, chap. 5 , 59-72

Proceedings

Can Technology Be Leveraged for Bridging the Rural-Urban Divide?

19th IFIP WG 6.11 Conference on e-Business, e-Services, and e-Society, I3E 202 , 2020 , Suzuka , Responsible Design, Implementation and Use of Information and Communication Technology , Part II, 12067 (A. Shirish, G. Shainesh)

Does Virtualization Capability Maturity Influence Information Systems Development Performance? Theorizing The Non-Linear Payoffs

53rd HICSS conference 2020 , 2020 , Maui (R. NISHANT, B. BAHLI)

Examining the Influence of Product Innovation on Social Media Platforms

SIGMIS-CPR'20: Proceedings of the 2020 on Computers and People Research Conference , 2020 , June (R. ALIBAKHSHI)

From “Customer Service” to “Customer Empowerment”: Zerodha’s Journey to Achieve Online Stock brokerage Platform Leadership

Working papers

Education

  • Habilitation a diriger des recherches (Qualified Research Supervisor), Université de Lorraine - France
  • International Teachers Programme, Northwestern University, Kellogg Graduate School of Management - USA
  • Ph.D., NUS Business School - Singapore
  • MBA (Awarded Prime Minister's Gold Medal for highest CGPA), Management Development Insitute (MDI) - India

Academic appointments

Academic Responsibilities at HEC

  • 2018- Professor, Information Systems and Operations Management HEC Paris

Scientific Activities

Membership in Academic or Professional Organisation

  • Association for Information Systems (AIS)
  • Academy of Management (AOM)
  • Academy of International Business (AIB)
  • Institute for Operations Research and the Management Sciences (INFORMS)

Editorial activities

  • Reviewer for: Communications of the Association for Information Systems (CAIS), Omega - The International Journal of Management Science, European Journal of Information Systems (EJIS), Journal of Global Information Management (JGIM)

    • Conference organisation

  • 2009-2009 Mini-track Co-chair: "E-Government: Past, Present and Future," 15th Americas Conference on Information Systems' (AMCIS 2009), San Francisco, California, U.S.A.
  • Associate Editor: Thirty First International Conference on Information Systems (ICIS 2010), Saint Louis, Missouri, U.S.A.
  • 9th European Conference on Information Systems (ECIS 2011), Helsinki, Finland
  • 15th Pacific Asia Conference on Information Systems (PACIS 2011), Brisbane, Australia
  • Associate Editor: Academy of Management Conference (AOM 2011), San Antonio, Texas, U.S.A
  • Associate Editor: 32nd International Conference on Information Systems (ICIS 2011), Shanghai, China
  • Associate Editor: 33rd International Conference on Information Systems (ICIS 2012), Orlando, Florida, U.S.A.
  • Member Executive Committee: 4th International Conference on E-Government (ICEG 2008), Melbourne, Australia,
  • Mini-track co-chair for "E-Government: Past, Present and Future", 14th Americas Conference on Information Systems (AMCIS 2008), Toronto, Canada
  • Reviewer for International Conference on Information Systems (ICIS), Academy of Management Conference (AOM), Academy of International Business Conference (AIB), Pacific Asia Conference on Information Systems (PACIS)
  • Chaired session at International Conference on E-Business (ICEB), Singapore

    • Awards & honors

    • 2024 Winner of the JAIS Best Paper Award for 2023 for the paper Contextualizing Team Adaptation for Fostering Creative Outcomes in Multicultural Virtual Teams: A Mixed Methods Approach" co-authored with Prof. Anuragini Shirish and Prof. Imed Boughzala from IMT-Business School, France
    • 2023 Kauffman Best Paper Award at the International Conference of Information Systems (ICIS 2023) with Prof. Joseph Nehme for the paper How 'Zerodha' Used Technology to Disrupt the Indian Stock Trading Industry?
    • 2022 Syntec Academic Award for Research in Management, in partnership with FNEGE, for the paper How Orange Achieved Long-Term Adaptability and Value Creation by Proactively Transforming its Business , by Shirish C. Srivastava (HEC Paris), Joseph J. Nehme , Alban Luherne Bruno Kone, published in MIS Quarterly Executive (March 2021).
    • 2016 2016 Syntec Managament Award, Category Operations, Control, Information Systems, for the paper "How Schlumberger Achieved Networked Information Leadership by Transitioning to a Product-Platform Software Architecture, MIS Quarterly Executive
    • 2015 2015 SIGMIS Magid Igabaria Outstanding Conference Paper Award
    • 2013 Prix Academique de la Recherche en Management (Syntec Management Consulting Best article award in the category "Operations, Gestion, controle/Systeme d'information et Technologies), Contract performance in offshore systems development: role of control mechanisms , Journal of Management Information Systems, col. 29, n 1, 2012 (in coll. with Thompson Teo)
    • 2012 Nominee, All Academy William H. Newman Best Paper Award, Academy of Management Meeting, International Division (AOM)
    • 2011 CMO Asia Award for "Best Professor in Management Information Systems", Singapore
    • 2009 Nominee, All Academy William H. Newman Best Dissertation Paper Award, Academy of Management Meeting, (AOM)
    • 2009 Winner, Gerardine DeSanctis Best Paper Award for best doctoral dissertation paper in organizational communication information systems, Academy of Management Meeting, (AOM)
    • 2008 Nominee, All Academy Carolyn Dexter Best Paper Award, Academy of Management Meeting, (AOM)
    • 2007 Finalist, All Academy Carolyn Dexter Best Paper Award, Academy of Management Meeting (AOM), U.S.A. (Among the academy-wide final four best papers)
    • 2007 Winner, Honorable Mention, SIM Best Paper Award, Society for Information Management (SIM), U.S.A. (One first prize and two honorable mentions)
    • 2005 Nominee, All Academy Carolyn Dexter Best Paper Award, Academy of Management Meeting, (AOM), U.S.A
    • 2005 President's Graduate Fellowship, National University of Singapore, for research excellence for three consecutive years
    • 2001 Prime Minister's Gold Medal, for attaining the highest CGPA in the MBA program at Management Development Institute (MDI), Gurgaon, India,