Skip to main content
About HEC About HEC Faculty & Research Faculty & Research Master’s programs Master’s programs MBA Programs MBA Programs PhD Program PhD Program Executive Education Executive Education Summer School Summer School HEC Online HEC Online About HEC Overview Overview Who We Are Who We Are Egalité des chances Egalité des chances Career Center Career Center International International Campus Life Campus Life Stories Stories The HEC Foundation The HEC Foundation Faculty & Research Overview Overview Faculty Directory Faculty Directory Departments Departments Centers Centers Chairs Chairs Knowledge Knowledge Master’s programs Master in
Management Master in
Management
Dual-Degree
programs Dual-Degree
programs
MSc International
Finance MSc International
Finance
Specialized
Masters Specialized
Masters
Student Life Student Life Certificates Certificates
MBA Programs MBA MBA EMBA EMBA TRIUM EMBA TRIUM EMBA PhD Program Overview Overview HEC Difference HEC Difference Program details Program details Research areas Research areas HEC Community HEC Community Placement Placement Job Market Job Market Admissions Admissions Financing Financing Summer School Youth Leadership Initiative Youth Leadership Initiative Summer programs Summer programs Admissions Admissions FAQ FAQ HEC Online Overview Overview Degree Program Degree Program Executive certificates Executive certificates MOOCs MOOCs

This course presents the fundamental issues concerning information and flow management optimization in processes and supply chains.

Operations Management focuses on the set of processes that create goods (and/or services).

Supply Chain Management refers to the global integration of purchasing, production and distribution processes within a firm. The efficiency of such integration is key to competitive companies. Performance is measured in terms of costs, quality, lead-time delivery and flexibility to respond to changes.

This course is directed at providing a comprehensive introduction to main decisions and tradeoffs in Operations and Supply Chain Management. It focuses on three goals:

  1. Impart knowledge of the standard tools and techniques used in the field
  2. Develop an appreciation for the interaction of Supply Chain Management with other management functions in the organization
  3. Develop an understanding of the field as a whole. We intend to show that Operations/Supply Chain Management rather than an aggregation of tools is a blanket of concepts and management techniques.
  1. Operations and processes
  2. Flow and capacity management
  3. Hierarchical planning and Inventory control
  4. Purchasing, logistics and distribution systems
  5. Just-in-time and lean management
  6. Quality management
  7. Strategic decisions.