Advancing Our Understanding of Cultural Competence: An Affective Learning Processes (ALPs) Model

Research Seminar

Management & Human Resources

Speaker: Melody M. Chao

The Hong Kong University of Science & Technology

room Bernard Ramanantsoa 

Abstract: Cultural competence generally refers to the ability to manage intercultural relationships. It enables individuals to function effectively in diverse cultural backgrounds. As our society becomes more diverse, there are increasing interests in understanding cultural competence across fields, from work and organizational psychology, counseling and clinical psychology, social psychology, social work, to business management, just to name a few. The traditional approaches to cultural competence that have influenced research and practice for decades, however, have been received with mixed reactions. In this talk, an Affective Learning Processes (ALPs) model to cultural competence will be presented. Integrating the regulatory focus theory and fundamental learning principles, the model posits that in managing intercultural relations, individuals are driven by the needs for growth and development as well as the needs for security and safety. Whereas the promotion focus needs for growth and development can be met by building intercultural relationship, the prevention focus needs for security and safety can be met by preventing negative personal and interpersonal consequences. The promotion-prevention motivational systems are associated with unique affective reactions in response to anticipated outcomes. Such outcome expectancies can motivate behaviors. The ALPs model also elaborates the role of learning and presents specific strategies that contribute to cultural competence. The relationship between the ALPs model and traditional approaches to cultural competence will also be discussed. Finally, the contribution of the ALPs model to theory advancement will be evaluated.

Keywords: cultural competence, regulatory focus, intergroup relations