Skip to main content
About HEC About HEC
Summer School Summer School
Faculty & Research Faculty & Research
Master’s programs Master’s programs
Bachelor Programs Bachelor Programs
MBA Programs MBA Programs
PhD Program PhD Program
Executive Education Executive Education
HEC Online HEC Online
About HEC
Overview Overview
Who
We Are
Who
We Are
Egalité des chances Egalité des chances
HEC Talents HEC Talents
International International
Campus
Life
Campus
Life
Sustainability Sustainability
Diversity
& Inclusion
Diversity
& Inclusion
Stories Stories
The HEC
Foundation
The HEC
Foundation
Summer School
Youth Programs Youth Programs
Summer programs Summer programs
Online Programs Online Programs
Faculty & Research
Overview Overview
Faculty Directory Faculty Directory
Departments Departments
Centers Centers
Chairs Chairs
Grants Grants
Knowledge@HEC Knowledge@HEC
Master’s programs
Master in
Management
Master in
Management
Master's
Programs
Master's
Programs
Double Degree
Programs
Double Degree
Programs
Bachelor
Programs
Bachelor
Programs
Summer
Programs
Summer
Programs
Exchange
students
Exchange
students
Student
Life
Student
Life
Our
Difference
Our
Difference
Bachelor Programs
Overview Overview
Course content Course content
Admissions Admissions
Fees and Financing Fees and Financing
MBA Programs
MBA MBA
Executive MBA Executive MBA
TRIUM EMBA TRIUM EMBA
PhD Program
Overview Overview
HEC Difference HEC Difference
Program details Program details
Research areas Research areas
HEC Community HEC Community
Placement Placement
Job Market Job Market
Admissions Admissions
Financing Financing
Executive Education
Home Home
About us About us
Management topics Management topics
Open Programs Open Programs
Custom Programs Custom Programs
Events/News Events/News
Contacts Contacts
HEC Online
Overview Overview
Degree Program Degree Program
Executive certificates Executive certificates
MOOCs MOOCs
Summer Programs Summer Programs
Youth programs Youth programs

Stefan SCHOLTES

Distinguished Visiting Professor

Information Systems and Operations Management

 Profile picture

Biography

Stefan Scholtes is Distinguished Visiting Professor at HEC Paris, France, and holds the Dennis Gillings Chair for Health Management at Judge Business School, University of Cambridge. His work focuses on the development of research and leadership programmes that leverage business school expertise across subject domains to support the transformation of health systems and the development of health service innovations at scale and at low cost. His work is heavily practice-based. He is founding Director of the Cambridge Centre for Health Leadership & Enterprise, which fosters deep and long-term engagement between business school faculty and students and healthcare practitioners to jointly tackle the thorny organisational and leadership challenges that arise in the pursuit of advancing innovation in healthcare and making these advances more accessible and affordable for all. Professor Scholtes has close links with many healthcare organizations, including as Chair of the Board of one of the largest primary care practices in England and, through honorary appointments, with Cambridge University Hospitals and other leading hospitals in England. At the outset of the COVID pandemic, he co-founded the Joint Evidence and Intelligence Cell jointly with Health System Agencies across the East of England, with a remit to support the regional COVID response and recovery through rigorous and timely analysis of regional and organizational data. Most recently, he teamed up with SSM Health, a large US healthcare system, to launch the Healthcare Utility Initiative with the goal to develop business models for not-for-profit social enterprises that remedy organizational and market inefficiencies and scale up known service innovations rapidly and at sustainably low cost to society. Professor Scholtes’ methodological expertise lies in operations research and statistics. He leads the Business Analytics core course on the Cambridge MBA, is a member of the interdisciplinary Cambridge Centre for AI in Medicine, and Department Editor for Healthcare Management at Management Science.

Scientific articles

Service Quality Implications of Long Periods of Consecutive Working Days: An Empirical Study of Neonatal Intensive Care Nursing Teams

Manufacturing & Service Operations Management, Forthcoming, (in coll. with F. Miedaner, L. Kuntz, K. Eilermann, B. Roth)

Curbing the Opioid Epidemic at Its Root: The Effect of Provider Discordance After Opioid Initiation

Management Science, April 2022, vol. 68, n° 3, pp 2003-2015, (in coll. with K. Bobroske, M. Freeman, L. Huan, A. Cattrell)

Disruptive Collaboration: A Thesis for Pro-Competitive Collaboration in Health Care (commentary)

NEJM Catalyst Innovations in Care Delivery, 2022, (in coll. with C. DREDGE, D. LILJENQUIST)

Economies of Scale and Scope in Hospitals: An Empirical Study of Volume Spillovers

Management Science, February 2021, vol. 67, n° 2, pp 673-697, (in coll. with M. Freeman, N. Savva)

The Health Care Utility Model: A Novel Approach to Doing Business

New England Journal of Medicine Catalyst, 8 July 2021, (in coll. with C. DREDGE)

Gatekeeping, Fast and Slow: An Empirical Study of Referral Errors in the Emergency Department

Management Science, July 2021, vol. 67, n° 7, pp 4209-4232, (in coll. with M. Freeman, S. Robinson)

How artificial intelligence and machine learning can help healthcare systems respond to COVID-19

Machine Learning, 2021, vol. 110, n° 1, pp 1-14, (in coll. with M. van der Schaar, A. M. Alaa, A. Floto, A. Gimson, A. Wood, E. McKinney, D. Jarrett, P. Lio, A. Ercole)

Empirical Research in Healthcare Operations: Past Research, Present Understanding, and Future Opportunities

Manufacturing & Service Operations Management, January-February 2020, vol. 22, n° 1, pp 73-83, (in coll. with D. S. KC, C. Terwiesch)

Is seniority of emergency physician associated with the weekend mortality effect? An exploratory analysis of electronic health records in the UK

Emergency Medicine Journal, 2019, vol. 36, n° 12, pp 708-715, (in coll. with L. Han, J. Fine, S. M. Robinson, A. A. Boyle, M. Freeman)

Separate and Concentrate: Accounting for Patient Complexity in General Hospitals

Management Science, 2019, vol. 65, n° 6, pp 2482-2501, (in coll. with L. Kuntz, S. Sülz)

Scientific articles

Curbing the Opioid Epidemic at Its Root: The Effect of Provider Discordance After Opioid Initiation

Management Science, April 2022, vol. 68, n° 3, pp 2003-2015, (in coll. with K. Bobroske, M. Freeman, L. Huan, A. Cattrell)

Disruptive Collaboration: A Thesis for Pro-Competitive Collaboration in Health Care (commentary)

NEJM Catalyst Innovations in Care Delivery, 2022, (in coll. with C. DREDGE, D. LILJENQUIST)

Economies of Scale and Scope in Hospitals: An Empirical Study of Volume Spillovers

Management Science, February 2021, vol. 67, n° 2, pp 673-697, (in coll. with M. Freeman, N. Savva)

Gatekeeping, Fast and Slow: An Empirical Study of Referral Errors in the Emergency Department

Management Science, July 2021, vol. 67, n° 7, pp 4209-4232, (in coll. with M. Freeman, S. Robinson)

Education

  • Habilitation in Operations Research, Karlsruhe Institute of Technology (KIT) - Germany
  • PhD in Economics, Karlsruhe Institute of Technology (KIT) - Germany

Academic appointments

Academic Responsibilities at HEC

  • 2022- Distinguished Visiting Professor, Information Systems and Operations Management HEC Paris

External Academic Responsibilities

  • 1996- Dennis Gillings Professor of Health Management Judge Business School, University of Cambridge

Scientific Activities

Editorial activities

  • Former Associate Editor at Operations Research, Mathematics of Operations Research, SIAM Journal of Optimization, Journal of Operations Management
  • Department Editor Management Science